When you connect your Twitch account, we receive your public Twitch username, profile picture, and optionally your email address (only if Twitch shares it during OAuth). We never store your Twitch password. Your email is used solely for service notifications (gifted sub confirmations, account deletion receipts).
Technical data (automatic, no consent required — necessary for the service):
- Country (derived from your IP address using a local database, with no call to a third-party service). The database is “IP to Country Lite” by DB-IP.com, licensed CC BY 4.0
- Device type (mobile/desktop, from User-Agent)
Behavioural data (automatic, subject to your analytics consent): if you have enabled analytics tracking, the extension records on each impression:
- The Twitch channel you were watching
- The game / stream category
- The stream's viewer count
- Session time and date
This data is used to show you relevant ads and provide advertisers with anonymised audience metrics. If you disable analytics tracking in your settings, none of this is recorded.
Hardware signals (subject to your analytics consent): if analytics tracking is enabled, the extension sends, once, the number of processor cores and the estimated memory. They are used only to classify your PC (entry, mid, high end) for ad targeting. If you disable analytics tracking, these values are no longer stored. Since October 2026 we no longer collect screen resolution, connection type, timezone, language, operating system or any other device signal, and we erased those already received.
Profile data (optional, explicit consent only): if you choose to complete the profile survey, we collect your gender, age range, and interests. This requires a separate explicit consent and can be deleted at any time.
We do not collect browsing history, keystrokes, passwords, or any data outside of Twitch.tv pages.
Your data is used solely to operate Subi:
- Calculating and crediting your ad-impression earnings
- Processing gifted subscription redemptions
- Targeting ads to your profile (games watched, language, hardware) — only with your consent
- Showing advertisers aggregate, anonymised metrics (e.g. "60% of users watch FPS games")
Advertisers receive only anonymised audience segments — never individually identifiable data (username, email, IP address).
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Advertisers access only aggregate, anonymised metrics: total impressions, breakdown by game/language/hardware profile. They never receive your Twitch username, email, IP address, or any information that could identify you individually.
Your account data is retained for as long as your account is active. From your dashboard (Privacy & data section) you can:
- Download all your personal data as a JSON file (GDPR Art. 20 portability right)
- Delete your account and all associated data instantly and permanently. A confirmation email summarising the deleted data is sent to you.
Security backups of the database are kept for 14 days on our servers and on a team computer; a deleted account disappears from the backups when that period ends. Invoices are kept for 10 years (accounting obligation). You can also exercise your rights of access, rectification, objection and restriction by writing to contact@subi.live, and lodge a complaint with the CNIL.
The Subi Chrome extension requests the following browser permissions:
- storage: saves your login token, credit balance, and settings locally in your browser. Nothing is sent to third parties.
- tabs: detects when you return to subi.live after Twitch authentication and opens the Twitch OAuth page. We never read the content of other tabs.
The extension only runs on twitch.tv and subi.live pages.
Subi uses a single authentication token stored in your browser's local storage to keep you logged in. No third-party tracking cookies are used.
All data is transmitted over HTTPS. Login tokens are JWTs valid for 30 days; logging out removes them from your browser. We follow industry-standard practices to protect your information.
Questions about this policy? Email us at contact@subi.live.
